Process chain problem: Step completion not occuring

[Former Member]

Greetings!

My problem involves a datastore activation step in a process chain. The step will start and the datastore is activated successfully - all lights are green in the process monitor. However, that step in the process chain remains yellow. It's as though the notification is not 'getting back' to the chain that the step was completed successfully.

I've searched through various logs (SLG1), looked at the batch jobs in SM37, etc, and I've found no sign of any failed processes. Is there anywhere else I can look?

I'm on SAP EHP 1 for SAP NetWeaver 7.0. Oracle DB, release 11.2.0.2.0. 

Thank you!

[Former Member]

Hi Christopher,

if you believe the step is successful then use rspc_process_finish function to change the status in the process chain, so that the chain proceeds further.

[Former Member]

That's what I've been doing to move the chain along. This problem has occurred six times to date: four times this week and twice last.

Thank you for your input!

[Former Member]

Hi Christopher,

The event between the two steps might have been corrupted. Try to activate the chain again and trigger.

Also check if the same chain has started again when DSO activation is in progress.

Regards

Chandu

[Former Member]

you may have "locking issues" on the DSO... and somehow it's not reported immediately

(you can check for locks in transaction SM12)

this might happen when during the activation another process is "reading" the DSO (in another transformation for example)

[Former Member]

Thank you for the suggestion. We were not able to find any locks in the DSO nor on SM12.

This same problem has occured on another process chain with a subchain step. The subchain completed successfully, and has the status "successfully completed" on the chain tab on the step itself, but remained yellow and didn't move on.

Does anyone know of a way to monitor long running process chain steps? I believe this can be done using BWCCMS but we're not currently utilizing this feature.

Thank you for your input!