problem with message server

[Former Member]

Hi friends,

i am using netweaver system with 700 kernel and it is dual stack. i have shutdown my system, all the instances and process have stopped except the message server. message server is not shutting down. waited for almost an hour. i have cheked the log files dev_ms and dev_disp files. i am getting the following errors.

dev_ms:

[Thr 1728] *** ERROR => MsSCheckConnections: no response from client C2 (192.168.247.128) after 300 secs received [msxxserv.c 3158]

[Thr 1728] *** ERROR => MsSCheckConnections: disconnect now [192.168.247.128] [msxxserv.c 3162]

can you please help me with this....

[raquel_gomez]

Hi,

Please see Note 1532367 - MsSCheckConnections (s-user needed).

Error means that there was no network activity between the message server and a particular application server (running on 192.168.247.128) after ms/keepalive (default: 300) seconds.

This is normally caused by hanging Dispatcher on that particular application server (running on 192.168.247.128).
I'd suggest to check what was happening on that server, on Dispatcher trace file (dev_disp).
As mentioned on the Note, problems during name resolution is one of the common causes.

Regards,
Raquel