I have installed a new SOLMAN 7.1, and I am connecting now our customer's systems to it. The problem that I am facing is that two customers have the same hostname for their SAP systems. I am collecting the host data with Outside Discovery, using the Diagnostics Agent and the SLD. So, when I added the first customer, it went fine, but when I did it for the second, it did not create a new host, but used the host that had been created for the first one, and changed some of the collected information. So now I have two SAP systems in SOLMAN that are associated to the same host. Has anyone had the same problem? Is there a way to distinguish the hostnames when they are received in the SLD (as it does with the SAP SID, for example, in SOLMAN, adding a sufix)?
Thanks,
Jose
Request clarification before answering.
As a test you can uninstall the agent from the 2nd customer and re-install it and try submitting a different host name then what is assigned on the system...but I think you are going to have issues with the installer verifying the name via DNS/host entry...you may need to virtualize the hostname to get around the issue.
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