Problem while opening the JNLP file

[Bhargavakrishna]

Hi All,

im unable to open the ESR and ID because the JNLP file is not opening.

Usually it will occur because of JAVA issue. i have already updated the java version. but still facing the same issue.

im keep on getting the below screen even i click run. please help me.

Regards

Bhargava krishna

[former_member189440 · Accepted solution]

Hi Bharghav,

Please check the task manager in your system as the java web start will take some time to load the jars in your machine

Please check the below screen. if you find the javaw.exe in your task manager it will work and ur ESR and ID will open but it take some time depends upon your system configuration.

Thanks & Regards

Uday S

[Bhargavakrishna · Accepted solution]

Hi Uday,

Thanks for the reply.

Actually the problem is with java version. i have updated to java 7 update 25.

It is having some bugs and don't have the web-start application in the installation file.

Java released the version JDK 7 update 40, to fix these issues.

so i just installed this version and ESR and ID are working fine.

Regards

Bhargava krishna