Problem in Workflow agent determination

[Former Member]

Dear Experts,

I am triggering a workflow for some event and I am determining agents by writing some code in business object and exporting that variable to workflow. But my problem is, when agent is not found that workitem will be displayed in all SAP user id's.

I am not able find out the reason, Please suggest.

I am using Fork step before this workitem activity.

Thanks

M Chaitanya

[Former Member · Accepted solution]

Hello,

If the task (TS) is General Task (which is normal) then it will go to everyone if no agent is determined.

You have to check your code and see why it returns no agents. At the very least put a check at the end that inserts  default agent (e.g. you) if no agents are found.

regards

Rick