on ‎2019 Apr 10 3:32 PM
Dear SAP experts
If we have scenario that if one of release approver 's positions has no user ID then the workitem should send to next approver in release
how we can implement this scenario
system S4/ Hana 1709 SP2
Regards
Request clarification before answering.
Thank you Nawa.
the requirement is not send it to two user, but yes we need to send it to next approver incase of agent not found.
yes I will customized workflow , but if I add step with custom task to get next approver , how can I catch the in approve step to send the workitem to next approver
or is there a way to control that from configuration
I refer to the link but no clue for my requirement
Regards
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Hi,
I don't think you can do it standard way , Released strategy you can control by through workflow and authorization. but your senario im not sure do it with current workflow. you have to customize the workflow. you need to find the place where select agent and enhance it according to your requirement. you can try this program-RSWUWFML2 , copy and modify first. if its not work you have to customized workflow. Using this program will select the agent , you can select the agent what you need. but when you execute this program you have to be careful it will send mail to all if you not use proper parameter.
I did little bit same thing for the PO approval , for that i have to customized both workflow and this program.
kindly follow this link it may help you to customized PR workflow.
https://archive.sap.com/discussions/thread/3495094
Regards,
Nawa.
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