on 2014 Sep 30 9:42 PM
Hi All,
I have a workflow currently setup for PR release. When PR is created, based on release strategy user gets an email in SBWP. When user clicks on workitem in SBWP , it opens ME54N and user can release the PR. if user will not release for some hours then deadline monitor will trigger and reminder email and new workitem will be sent to his inbox. And once user release PR, the work item will be deleted from his inbox.
Now the issue is some user release the PR using tcode ME54 manually. in this case the workitem is not getting deleted. and the user still gets the reminder emails through deadline monitor. Is there any way to map ME54 the same way as ME54N. ? Any hint solution thoughts ?.
Niki
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Hello,
Your screenshots show RELEASED for ME54N and RELEASED + RELEASESTEPCREATED for ME54 (or did you put them in the wrong order?).
If RELEASED is what ends the workflow (check in the workflow builder) then it should act the same for both.
If it's RELEASESTEPCREATED that ends the workflow then you could try adding RELEASED as an event that ends the workflow.
regards
Rick
Thanks for your suggestion Rick.
Yes. Released is the last event triggered for both Tcode ME54N and ME54. It is still not behaving the same way it should. If the Purchase requisition is released from ME54N manually , work item gets deleted but if it is released by ME54, I still see the open work item and reminders keep coming as well.
Any suggestion ?
Thanks,
Niki
Hello,
Earlier, you said:
"Now the issue is some user release the PR using tcode ME54 manually. in this case the workitem is not getting deleted."
You also said:
"ME54N only produce RELEASED event. ME54 produces two events RELEASESTEPCREATED and RELEASED."
If ME54N creates one event and ME54 creates the same event plus another, then the deletion of the workitems must be being done by the workflow. You would have to change the workflow to react to the events from ME54.
regards
Rick
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