on ‎2014 Sep 30 9:42 PM
Hi All,
I have a workflow currently setup for PR release. When PR is created, based on release strategy user gets an email in SBWP. When user clicks on workitem in SBWP , it opens ME54N and user can release the PR. if user will not release for some hours then deadline monitor will trigger and reminder email and new workitem will be sent to his inbox. And once user release PR, the work item will be deleted from his inbox.
Now the issue is some user release the PR using tcode ME54 manually. in this case the workitem is not getting deleted. and the user still gets the reminder emails through deadline monitor. Is there any way to map ME54 the same way as ME54N. ? Any hint solution thoughts ?.
Niki
Request clarification before answering.
Thanks All. I did run SWEL and the result is as attached for ME54n and ME54.
How can I set up in workflow that this PR is released so just delete any open work item and do not trigger deadline.
When PR is approved using ME54 manually(outside), the status of the workitem is still 'ready' in SWIA and deadline triggers this workitem after each interval. Basically it should have been completed when PR is approved.
Thanks, Niki
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