Opentext VIM Fiori: Enter Cost Assignment inconsistent data error message

[#1]

Hello,

When we open the VIM 7.5 SP11 « Enter Cost Assignment » Fiori app, the following error message appears:
"The application is unable to proceed because the received data for view ot.approve.requests03.view.item.History is inconsistent. To continue processing, close the browser window and restart the application".

Does anyone have an idea how to fix this ?

If we click on the « Download Support Info » button that appears below the error message we see :

"View Name: ot.approve.requests03.view.item.History","OData Service Path: /Objects(SAP__Origin='ECC',deviceType='DESKTOP',nodeId='PS37_VIM_ECO_INV',webId='blablabla',wobjType='PS37_PRC_VIM_ECO',itemPerspectiveId='PS32_VIM_EXPERT_CODING')/ObjectTimelines?$top=30&$skip=0"],"relaxFailureWhitelist":[]}

Furthermore, the Confirm and Decline buttons are not reacting.
The invoice data (invoice amount, vendor etc) do appear on the screen. The data we see in VIM analytics looks correct.

We have the same issue with the VIM Fiori Approval tile.

Versions we are using:

-EHP8 for SAP ERP6.0 (SAP database is on Hana but we are not on S/4)

-SAP Basis 750 SP0017

-OTEX VIM 750 SP0011

-VIM 7.5 SP11

-UI5 version 1.71.4

-BC UI version 16.3.4.1

-Opentext Business Center Base version 0700_004 SP0005

-Opentext Business Center Foundation version 0700_004 SP0005

-Opentext Business Center Inbound version 0700_004 SP0005

-Opentext VIM OData Services and Fiori so 0700_005 SP0002

-Opentext Business Center Web services 0740_004 SP0004

Browser used:

Firefox 82.0.1 (32 bit)

Same issue on Chrome 86.0.4240

Any help or idea would be very much appreciated !

Thanks and regards,
Michael

[strakowskik]

HI,

I have the same issue, without resolution and any idea what happened.

Have you got resolution or helpful hint to resolve this issue?