Offline Approval Workflow

[former_member184495]

Hi.

I have WF that triggers and sends mail to users Outlook to notify him for approval of PO.

Now the mail of body should have 2 buttons in Outlook like 'Approve' and 'Reject'.

User will click say 'Approve', in backend in SAP it should put the PO in Released state.

Can this be done?

I have searched where I found for BCS, but there isnt button in Email of body.

My requirement is Button.

Thanks,

Aditya V

[StephaneBailleu]

Hi

Yes you can do it

Check https://blogs.sap.com/2013/12/22/offlineexternal-mail-approval-process-without-using-sap-part-1/

And http://www.saptechnical.com/Tutorials/Workflow/offline/Index.htm

Basically you'll have to provide the link as a mailto that will trigger a reply to you SAP that will be intercepted in SO50 and you'll have to implement your method to process this reply

Cheers

Stephane

[bpawanchand]

Hi

Can you check the blog Starting workflow from outlook mail.

Thanks,Pavan

[former_member184495]

Hi,

was thinking say I bring it a URL for Accept and Reject, is it possible that once user clicks on URL, it will update SAP?

[Former Member]

I followed all extended notification configuration steps but I am getting http:// only in my outlook email. How to get complete shortcut URL to execute work item from outlook email?

[Former Member]

Hi,

Check extended notification / SWN_SELSEN.

Then you have buttons if you choose LINK in the subscription settings for show_action_decision_as, it's not entirely offline approval because on clicking the user decision from email the user has to provide login credentials in an html screen, they only have to do this once since this creates a certificate or something like that. But this SAP standard functionality comes out of the box and is fully supported by SAP

Kind regards, Rob Dielemans