MDK Client Initial load of data sync error

[sopizaken]

Hello experts,

We have created an mdk project and connected it to our backend with thousands of data. When we deployed the app in Mobile Services Client, we are encountering a sync error after a couple of minutes (gateway timeout error) because of the bulk data:

Would you know how to load big data like this? Appreciate any inputs you may have.

Thank you!

[bill_froelich]

How many records are you expecting in the EquipmentDataSet?

[sopizaken]

Hi bill.froelich,

Around 50,000 records

[bill_froelich]

I would suggest checking the logs of the backend odata server. Also check the Mobile Services logs to see if there is anything more that might be helpful. It also looks like there is more to the MDK Client error that might also be helpful so I would suggest checking the MDK client log as well.

I have loaded much more data than that into offline MDK apps so there should be no issue with loading that much data. Other than the time it might take.

[sopizaken]

Hi Bill,

Thank you for your response. May I know how you implemented the big bulk of data? Did you just load the service without any filters or increased some timeout sessions in the backend?

[bill_froelich]

In my cases I just call the service without any filters to retrieve all the records. I would recommend starting with checking the service logs to see if there are any errors.

[sopizaken]

Hi bill.froelich,

The only error in the logs is the same as above, its a timeout error.