Locking Issue

[former_member182034]

Dear Support,
some User are facing locking issue against Material, Document, Order, Reservation.

example:

SD: When SD user is trying to access the documents then he is facing that document is blocked by same user.
MM: Material does not exist and blocked by same MM user.
PP: Order Locked by same user, Reservation does not exist:
PM: Order is saved successfully but same  Order does not exist.

When I delete the old entries from SM12 than issue resolved.
but I am getting this issue again and again. How can i solve this issue please help me.

Regards,

[Former Member · Accepted solution]

You did not supply enough information. Which transaction are the users using, what exactly are they doing?

General advice:

- do not delete locks in SM12 manually, this could lead to inconsistencies

- check if the enqueue service works: SM12 -> Extras -> Diagnosis

- if this is a SAP standard transaction then search for SAP notes or open a support message

- if this is customer coding then ask a developer to fix the transaction logic

Cheers Michael

btw: this does not seem like a oracle database issue, thus a general basis forum or maybe the SD or MM forum would be more suitable for your problem.

Edit: Hm, maybe i was not so clear about that, you should not just open another discussion. Duplicate threads are not allowed. And you don't seem to have followed my advice but just copied your initial post to http://scn.sap.com/thread/3238821 -> requested a move of this discussion over to SAP Netweaver Administrator