Load balancing doesn't work properly

[#1]

Hi,

We have an strange issue in one system with the load balancing. There are six application servers with the same operating system, RAM, CPU, network, etc, but in one of them the workload in ST03 is very higher than the others, and most of the users are logged in it

For example, for dialog steps:

And for all kind of task:

Any ideas where We have to investigate to discovered the reason?

Regards

[manumohandas82]

Hi Maximino ,

You can  also find some details using st03n - > Expert Mode -> Load History & Distribution -> Users Per Instance

You can go back on "previous period " to see the details of previous dates . Double clicking on any instance will give you the details on the users .

By classifying the users you may be able to come to a conclusion whether it is dialog/RFC user  .

And if it is a normal user try to classify them into regions  ( If your system is globally used )  . If any particular region is hitting one server then it is most probable that  their sap logon pad is not configured with the message server .

Thanks ,

Manu