Interactive Reporting: BI system cannot be reached

[#1]

Hi Gurus,

I'm trying to configure Interactive Reporting. I followed the documentation given in the Incident Seup (from transaction solman_setup) and the transaction /n/crmbw/config_wizard is showing only green checks so everything should be fine. However, when I logon to SolMan via the CRM Web UI, I can see the standard reports but if I select one, I got the error message "BI Destintation '' cannot be reached".

So first point, why the system does not find the correct RFC ?

Then I selected one report and force in it the RFC destination pointing to my BI client. And then I still have the same message "BI destination 'SSMCLNT100_T' cannot be reached" even if the connection exist and works fine (in SM59, I successfully made a connection test and login test too).

I'm totally disappointed. I'm working on this issue since 3 days and didn't found any successful solution. I tried to check a trace: nothing. I check the different OSS notes talking about ITSM: nothing, I send a message to SAP 2 days ago; no answer yet.

Does someone have a solution ?

Thanks for your help.

Frédéric.

[Former Member]

Hi,

As per my understanding the BI setup is also performed as a part of the solman_setup wizard.

The basic setup wizard queries for the BI system (which could be on the same system/client as the SolMan) and then the activation tasks are performed.

Is the solman_setup wizard finished successfully?

http://wiki.sdn.sap.com/wiki/display/SMSETUP/Home

Regards,

Srikishan

[Former Member]

Yes I did. I also redo the setup (to be sure) but still not working. What is very strange is that I created my own Interactive Report and it works. So why those coming with SolMan did not ?    

[Former Member]

hi,

you sure you had all steps executed in solman_setup and all are green. have you checked the  authorisation of the user in  BI RFC,whether that has enough Auth at your  bi client/System.

check the notes i mentioned here with  corresponding  user

I just thought in  another way,found the below, might be you can get some clue from below

http://scn.sap.com/thread/1425672

Please check.

Thanks.

Jansi

[Former Member]

For the moment, all users in SolMan (both clients) have full authorizations (sap_all/sap_new). I also already read the thread you mentionned but it doesn't provide any solution. Or at least no solution that work for me 😕