IdM 8.0 Developer Studio Login Issue

[Former Member]

We are currently facing issue logging into IDM Dev Studio client. Any suggestions? Thank you

• The user MXMC_ADMIN is created in UME is not locked either in database or UME
• The SSL connection is configured between client and server
• Two users get different errors while logging to IDM studio (MXMC_ADMIN and mxmc_admin)

Connection details:

Java used by client:

SSL configuration on server:

The SSL certficates import to client:

C:\Program Files\Java\jre6\lib\security>"c:\program files\java\jre6\bin\keytool"

-import -alias my_ssl_cert -file ssl-credentials-cert1.crt -keystore cacerts

Enter keystore password:

Certificate already exists in keystore under alias <my_ssl_certificate>

Do you still want to add it? [no]:  yes

Certificate was added to keystore

[former_member2987 · Accepted solution]

Hi Brendan,

I would not login as any of the MXMC accounts if I were you.  Please create another account, give it the appropriate permissions and try to login with that. That would be my first step at troubleshooting.

, is this allowed?

Matt

[Former Member · Accepted solution]

Thanks Brenden for raising the message.

Hi Matt,

We created additional user 'levyas' and granted dba access to it and created in UME too but still we get same error : user not found in IDM database

.

[Former Member · Accepted solution]

Matt - all set, Basis team is able to login now.  Thanks so much for the help!

Brendan

[former_member2987 · Accepted solution]

Make sure the user is created in IDM as well as 'levyas' I don't have access to my IDM8 VM to show you where it is.  Sorry.

Matt

[Former Member · Accepted solution]

Hello Brendan,

Can you please let me know how did you solved this issue? with detailed steps.

Regards,

Yatin Phad