on 2016 Mar 30 3:39 PM
Hi All,
SAP needs to login to our system having https url
which connection should I open and how ?
1. I gave acces to our WTS but only http url access is possible , not https
2 I read about 2016077 - Citrix GoToAssist support sessions
should my desktop should have citrix installed ?
Regards
Request clarification before answering.
Hello,
Actually you should open the HTTP service connection, per SAP note 592085. When opening this connection, you can define an URL, which can be http:// or https://.
Remember that you need to put in the saprouter the actual HTTPS port, as a wildcard (*) cannot be used. You can check in your ICM for the actual HTTPS port.
If this remote connection cannot be opened, then the GoToAssist support session is a possibility - as long as you and the support staff schedule a meeting, so you can share your screen.
Kind regards,
Cris
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