HANA Database Connection Error

[former_member727323]

I am new to HANA database and am attempting to make a connection from either python or SQL. With the set of username and password set in the python connection file is correct and can be used to log in to HANA explorer. Yet when I run the file on the local machine, it returns the below error:

hdbcli.dbapi.Error:
(-10709, 'Connection failed (RTE:[1000013] wrong provider for this platform
(zeus.hana.canary.eu-central-1.whitney.dbaas.ondemand.com:41587))')

I also tried to run this command on HDBSQL:

hdbsql -n zeus.hana.canary.eu-central-1.whitney.dbaas.ondemand.com:41587 -u ... -p ... -e

Even though username and password are specified in the command, the system still requests entering username and password again.

And then I got the error below:

-10709: Connection
failed (RTE:[89006] System call 'connect' failed, rc=10061:No connection could
be made because the target machine actively refused it (localhost:30015))

Anything I've missed? Package versions:

hdbcli==2.7.21
hdbsql==2.7.17.1607722875

[dvankempen]

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[dvankempen]

Hi Wanchen,

To elaborate on Bitan's response, in most cases, tthe client has no access to the instance.

Could you check the instance properties?