Go live -post implementation support

[Former Member]

Hi friends,

can u tell the difference between go live support and post implementation support.

I could not able to assign points for my previous topic,b cos radio buttons were missing .Any idea?

thanks

regards

krishna

[Former Member]

Hi,

It really depends on the context of the question. My first response would be say that they're the same thing.

I would call all the work around transports and deployment 'cutover' and may attach the word support. Everything after that I would call Go-Live or Post Implementation Support.

Cheers

Peter

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Message was edited by: Matthew Billingham - removed links

[Former Member]

Hi Krishna,

go live support regards only the go-live phase (transport, init loads and so on), that is when you start everthing in your production environment, post implementation is the subsequent phase in which you assure a support (final user support, system tuning, stabilization of yhe system) after the go-live and during the first days (weeks) of life of your system !!!

Hope it helps!

Bye,

Roberto

(if you want to assign point and you don't have the possibility is because you don't have marked your post as question...it's enough to edit your post, mark it as question and assign points !!! in other case it's only a temporary techincal problem...just waiting for)

[matt]

Or, it may have been marked such by a moderator, if the moderator thinks the question is very basic, and wants to discourage point hunters (people who are only interested in points, not helping) from answering. Or, as in this case, it really is something that is going to provoke discussion, rather than being a technical question.