Front end connection issues

[#1]

Hi,

We have just gone live with 2004s and noticing that users are continually being thrown out of the analyser and query designer with the generic 'critical error' message.

Looking at the system log I can see a number of entries with the following:

<b>Communication error CPIC return code 020, SAP return code 223</b>

Has anyone seen this before? If so how did you fix it?

any help appreciated,

Michael

[Former Member]

Hi Michael,

Take a look at this OSS note 63347 and it might help you.

Bye...

[Former Member]

Thanks - have searched the notes and there are a lot of options to look at. The problem with network related issues is that they can be caused by a number of different factors depending on how the network has been setup.

I am interested in seeing what people actually did to fix this if they had a similar problem.

thanks

Mike

[Former Member]

You may want to start with these

When you have problems with logging on to a BW system using a BW front-end application, first check whether the following logons are working properly.

1. Logon to BW back end with SAP GUI

2. Logon with srfctest.exe (see below)

3. Logon with BEx Browser

4. Logon with BEx Analyzer (via start menu)

5. Logon with BEx Analyzer (via SAP GUI with transaction RRMX)

This is important in order to determine whether this is a general or specific problem

For details check below-

Note 452443 - Problems logging on to BW systems

Most of the network related issues are solved by taking Basis help and support,they can trouble shoot well with their check list.

Hope it Helps

Chetan

@CP..