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hello - i'm setting up a scenario as below.

1. sensor sends data to iot services on HCP

2. configured service to forward sensor data to smart data streaming on cal.sap.com

3. Registered service from cal.sap.com to HCP - as mentioned in http://help-legacy.sap.com/saphelp_hana_options_sds_adapt/helpdata/en/68/df4e6a1cbd43f1890ce58e012f4...

4. Created project/workspace/etc and they are working fine

Issue - the sensor data doesn't seem flow to smart data streaming service.. not much useful info in the log file. Any suggestions.

Secondly - where do i see the data forwarded from iot service in cal (i configured HANA studio, but there is no data. i'm using SYSYEM schema) - any suggestion on which table holds the data.

thanks for your help

pandari

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anton_levin
Product and Topic Expert
Product and Topic Expert
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Hello Pandari, our monitoring tool and the logs show that the iotmms instance on your account is not operating normally. It lacks the connectivity to the underlying DB. Since "processing service" configurations are stored in the DB, this might be a potential issue why iotmms is unable to forward data to SDS. What type of the DB are you using? Is it a shared HANA or you have acquired the MDC instance? In case of MDC ensure that it is up and running (be aware that is stops automatically after some period of time). You might need to re-configure SDS processing service after you fix the DB binding issue. Regards, Anton

Former Member
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Hello Anton - thanks. did you get a chance to review the log files attached. i'm using MDC instance, and i made sure it's up and running.

thx

pandari

anton_levin
Product and Topic Expert
Product and Topic Expert
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Yes, i looked into them (also remotely) but according to the metrics, iotmms is not able to connect to the DB. If you say MDC is up and running, then check if data source binding to iotmms is there (maybe it needs to be re-binded because of the password change etc). I would also recommend to re-strart iotmms process and as suggested above, check the SDS configurations.