Fix for Field Overlap issues

[#1]

Post Author: vemi007

CA Forum: Publishing

Hi,

Is there a patch/fix available to prevent the field values NOT to overlap when the report is viewed using a Crystal Report Viewer. We are using RAS 11.

Our report designers designed the reports in such a way that they appear truncated but when a user who is viewing the report does a tooltip will see the full description, it works as intended in the crystal designer but not in report viewer after the report is published. If even selected "locl size and position" on the field as well as unchecked "Can Grow" option and still it does not work on the viewer.

Does anyone have/had the same issue.. can it be prevented or does a patch exist for this issue.

Thanks,

VRS

[Former Member]

Post Author: mtv

CA Forum: Publishing

Unfortunately this does not appear to work for our situation since we are using the merge modules instead of a full installation of Crystal Reports/Business Objects Server. After a month of back and forth discussion, the best solution presented to us by B.O. support was to check 'can grow' with number of lines set to 1, and with respect to exporting to Excel, exporting 'data only' gets us the full values of the field, while losing column headers and other text from the report in the process. Here's to hoping they fix this bug so that it will work for all types of deployments with no special circumstances or hoop-jumping necessary.