Fix for Field Overlap issues

[#1]

Post Author: vemi007

CA Forum: Publishing

Hi,

Is there a patch/fix available to prevent the field values NOT to overlap when the report is viewed using a Crystal Report Viewer. We are using RAS 11.

Our report designers designed the reports in such a way that they appear truncated but when a user who is viewing the report does a tooltip will see the full description, it works as intended in the crystal designer but not in report viewer after the report is published. If even selected "locl size and position" on the field as well as unchecked "Can Grow" option and still it does not work on the viewer.

Does anyone have/had the same issue.. can it be prevented or does a patch exist for this issue.

Thanks,

VRS

[Former Member]

Post Author: myhat2u

CA Forum: Publishing

No need for a patch, although I do consider this a bug even if Business Objects doesn't.

The fix is to check the "Can Grow" box for the offending field, then specify the maximum number of "grow" lines as one ("1"). I spent days on this with tech support in India and all they could recommend was that I create a formula that chops off X number of characters. That was time wasted. I found an obscure reference to something like this happening to a previous RAS version on the businessobjects.com website, and it looks like it applies to Business Objects Enterprise XI as well (that's what I'm working with, anyway).

Good luck to you if you're unfortunate enough to be getting "help" from India!