Hi
I'm working on a reporting model to understand the best method of assessing where in the process a CR is and who it is currently sat with (user or user group that the next step is assigned to for processing / approval etc).
So far, so good with the following:
From this point I come a bit unstuck - I can see workflow items in SWWWIHEAD but not sure how to identify the current active step and then how to identify the users or groups of users assigning to processing that step.
Appreciate any help 🙂
Request clarification before answering.
Hi,
I am not sure how different the output of report data and structure you are building. However, there is already a standard way of identifying the completeness of the CR. Couple of possibilities are as follows
If the requester / or the user who submitted the CR wants to know with whom it is pending then just follow the above steps but at step 3 you have to click on MY Change requests.
You have possibilities to Filter, Sort, and search based on user ID who created in either cases..
Thanks, Pavan
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