on ‎2009 Jun 29 5:10 AM
Dear Experts,
I have a block step. In dynamic processing tab of block step i have given a multi line element with name "agents". I have set the initial value of multi line element as 3 user id. I want to send work item to all user ids specified in the multi line element. Inside block step i have placed an activity step. In task of activity step i specify agent as "expression" and its value as "&_AGENTS_LINE&". When I execute the workflow I expect the workflow to send work item to all users i have given as initial value in multiline element. Also I have made the task as general task under attributes. In swi1 when i get the task step with status ready. when i click agents button there its displaying message as "No selected agents". Kindly help me with this problem.
Regards,
Bharath
Request clarification before answering.
Hi,
If you are getting the Message like 'No Agents Selected'
Reasons are Below
1. Agent assignment should be active
this we can do by making the general task in PFTC
2. Agent id Should be valid
Fisrt check the agent type whether the agents are users or not
so som e times agent id should be prefixed by 'A'
so please refer the table USR21 and ADR6
and specify the correct userids
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Dear Vijayareddy,
Thanks for your reply. As you have said i have made it as general task by clicking attributes button and then clicked red color wheel button. I got the message "index was generated". For the multi line container element i have given initial value as user ids. They are users only as i am able to log in into R/3 using those user ids and password. In task step how should i specify the agent for the task. I have given as expression and value as multi line element name. Will the task read each row from container element each time and send work item to them?
Regards,
Bharath
| User | Count |
|---|---|
| 8 | |
| 8 | |
| 7 | |
| 4 | |
| 4 | |
| 2 | |
| 2 | |
| 2 | |
| 2 | |
| 2 |
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