Error XS 826 - Cannot process message, no node determined for user

[Former Member]

Hello experts ,

When I try to send an email to external address the above message regarding no node determined for user is coming . I have added a smtp confi in scot.

Can anybody explain me the steps to resolve the above problem.

[JPReyes · Accepted solution]

Ok, so is the SMTP node enabled?...  SCOT -> SMTP -> "Node in use" should be checked

Also, check your SMTP configuration, follow

https://wiki.sdn.sap.com/wiki/display/SI/SAP+to+send+external+mails

Regards, Juan

[Former Member · Accepted solution]

Thank you Juan ,

In cot its checked for Node in use.

And about the configuration link i followed the configuration. and I am not sure about what all are the configurations need to be done to send a external mail.

I am still not able to resolve the problem . Can  you please explain me how can I send a external mail and what all are the configuration need to be done.

[Former Member · Accepted solution]

Hi Abdul,

Could you check whether email Id has been maintained for a user in communication section. You may use Su01 to check.

Regards,

Deepak Kori