Error while using SAP Fiori in browser

[hemant_gade2]

Dear All,

One of our user facing issue while using (SAP fiori app) through browser .

I am attaching screenshot to you FYR.

Can someone please let me know what is the issue here? 

Resolution is highly appreciated...

Thanks

Hemant

[Noel_Hendrikx]

Could you check in the backend in ST22? Or check your Developer Tools > Network tab which service / file generates this issue?

[joe_zhou8]

Hello，

It could be time out issue

I suggest you to try modifying the parameters controlling timeout:

fiori launchpad: http/security_session_timeout kba 2735916 Fiori Launchpad session timeout is not working after setting parameter rdisp/plugin_auto_logout

https://me.sap.com/notes/2735916

webgui: rdisp/gui_auto_logout note 3329632 Timeout for ITS/WebGUI sessions

https://me.sap.com/notes/3329632

I also notice that the host in url is "fioriqa.adds.nwnatural.com". Can you confirm whether you are using web dispatcher?

If yes, please also modify the timeout parameter for web dispatcher:

1757252 How to analyse problems related to session loss, logoff or blank screens caused by timeout issues
https://me.sap.com/notes/1757252

Also the following SAP Note was released at Kernel Patch :

3639412 - Backend error after textfield input https://me.sap.com/notes/0003639412
To resolve the issue, kindly update your Kernel to latest version.

2221289 - How to install package sapwebgui https://me.sap.com/notes/2221289
3628821 - FAQ on Patching SAP Kernel https://me.sap.com/notes/3628821

After you implement SAP Note 3639412, please make sure to also implement the SAP Notes below:

3667332 - Long text issue after upgrade SAP kernel https://me.sap.com/notes/3667332
3674227 - Backend error after textedit input with popup https://me.sap.com/notes/3667332

Best regards,
Joe