Error while sending mail from SAP???

[farkathulla_cikkanther]

Hello Friends,

     We are getting fallowing fallowing error while sending mail from SAP.

Message cannot be transferred to node SMTP due to connection error (final)

Message no. XS816

Diagnosis

Due to a technical fault, the system could not set up a connection to the RFC destination smtp.caribbean-airlines.com: 25. Therefore, the message could not be transferred to node SMTP.

System Response

The system was unable to transfer the message.

Additional information of the node used (in the system language of the node):
Check port and mail server for SMTP nodes

Procedure

Check the connection from SAP system to node SMTP. Perhaps the node is not assigned to the correct RFC destination. If so, correct this in Customizing.
Otherwise use RFC destination management to check the RFC connection to destination smtp.caribbean-airlines.com: 25.
If R/3 is in productive operation, it is advisable to reroute provisionally to another node.
You should therefore notify your system administrator.

we have configured SMTP in our system then tryed to send a mail, it throws an error like above.

Please help me to solve this error.

Regards,

FARKATH C

[Former Member]

Hi Farkathulla,

ping the IP from the server

if the ping successful

  Then

telnet IP 25

Kindly check and provide the status

With Regards

Ashutosh Chaturvedi

[farkathulla_cikkanther]

Hi  Ashutosh Chaturvedi,

telnet is failed.

C:\Documents and Settings\tstadm.SAP2TSTSRV>telnet 25

Connecting To 25...Could not open connection to the host, on port 23: Connect failed.

What i have to do for this.

[JPReyes]

telnet 25

Nope... you need to telnet he host+port of your SMTP server from the SAP host, this is a very basic check.

telnet <SMTP_Host> <port>

Regards, Juan

[farkathulla_cikkanther]

Hi Reyes,

   C:\Documents and Settings\tstadm.SAP2TSTSRV>telnet 172.20.0.154 25

Connecting To 172.20.0.154...Could not open connection to the host, on port 25: Connect failed.

for this what i have to do?? i will check with my IT team.

the link you mentioned is page not found, can you please sent a right link.

please tell me if you have any idea...

Thanks

Regards,

farkath.

[Former Member]

Hi Farkathulla,

Syntax is wrong

telnet <host of smtp> 25

With Regards

Ashutosh Chaturvedi

[Former Member]

Hi Farkathulla Cikkanther,

Check with your IT Team,

Port 25 is not open , it is a  firewall issue.

With Regards

Ashutosh Chaturvedi