Error while opening Analysis for Office file

[Former Member]

Hi all!

I am facing an issue while opening an AO file:

An exception occurred. Send the attached log file to your administrator. SAP BI Add-in will be closed. If you want to save the data in the document, you must save a copy of the document because the data needed for the addin functions cannot be saved correctly. (ID-102001)

It only happens on Microsoft Office with 64 bits, in 32 bits, it does not happen.

I unistalled and installed Microsoft Office and AO addin but the issue persist.

The only way to open it without issue is, open a new blank workbook, login into AO, then open my AO file, by doing this, the file is opened correctly

I searched this issue everywhere but I could not find a solution for this.

Can you give me a hand on this, please?

Thanks & Regards,

[former_member627544]

Hello Christian,

Did you fix this issue? I am also getting same error.

[Former Member]

Hello Pankaj,

Sorry for the delay, I could not fix this issue yet.

Regards.