Error while accessing camera app from SAP Mobile Start

[#1]

Hi experts,

Recenlty we developed one application in SAP Build Apps having QR code scan and Take Photo flow function. This application works well in Preview mode.

Once we deployed it in Build Work zone and then accessing it through mobile start application in mobile device, 'Scan QR code' function is working fine, but 'Take Photo' function is not able to access the camera.

Getting below error:

platformNotSupported : This platform is not supported

{"code":"platformNotSupported","platform":"web"}

Looking for your expert advice on this.

SAP Build Apps , SAP Build Work Zone, standard edition , Joule Work mobile app for iOS 

[sravan_aleshwaram]

Camera access is not available in the web runtime environment. To enable the Take Photo functionality, deploy and use the application as a native app

[robinkuck]

Hi Mohit, 

the Web runtime does not support the "Take photo" function (details: https://help.sap.com/docs/build-apps/references/take-photo)

You need to deploy your app as a native app.

Best regards,
Robin

[robinkuck]

Hi Mohit,

The "Take photo" function is not supported in the web runtime (details: https://help.sap.com/docs/build-apps/references/take-photo) 

You need to deploy your application as a native app. 

Best regards,

Robin