Error when uploading file

[D_Grandon]

Hi all,

we just have upgraded our EREC system to Enhancement Package 4, and we have now lot's of issues when the candidates try to upload documents in their cockpit. Even if the type of document is ok or the file size is fine also, there is the following error message : Error when uploading; the file name is invalid, or the file is too big

We have this error with lot's of web browser : IE6-IE7-IE8-Firefox 2.xx-Firefox 3.6-Safari 3 and 4-Chrome

It is impossible to debug this error, there is no stop at the breakpoints.

Did anyone have any suggestion ?

Our system information :

EREC 604 SP 5

NW 701 SP 5

Thanks in advance

Dominique

[Former Member]

We have the same issue. What we found was that the file we were uploading was stored in a folder on the server that was compressed. When we copied the file to the users laptop drive (which is not compressed) and then tried there it is fine. We have replicated this several times and the issue appears to be SAP handling of compressed files. Does anyone know any more on this?

[thomas_jung]

To me a compressed folder is something the operating system or the web browser should compensate for - not the application. However it could be possible that the MIME size in the header doesn't match the actual file size and this is throwing off the ICM procesing of upload. If you have a repeatable situation (as you do with the compressed folder), I supose you can enter a support ticket and let development look at the situation and confirm which side the error is on. You might try performing the upload in both IE and Firefox to see if the situation is handled differently in the browsers.

[Former Member]

We tried with multiple browsers and repeated tests showed that when the filesize was over 70K we got the issue consistently. We are logging a support ticket to progress (note we are on SAP_BASIS 701).