Error Running Crystal Reports runtime engine for .NET FRamework 4 (32- bit)

[Former Member]

We had run the Error Running Crystal Reports runtime engine for .NET Framework 4 (32- bit) version 13.04.705 on a Windows 208 machine for a long time. We are now upgrading to 2019. We do not want to recompile our applications, but we get this error:System.Runtime.InteropServices.COMException: The document has not been opened. We have installed several versions of Microsoft Visual C++ . Is there a solution for this that does NOT require recompiling?

[former_member11696]

for the platform PDF it's on the WIKI page also:

SAP Crystal Reports, Developer Version for Microsoft Visual Studio – Supported Platforms

[Former Member]

Thank you very much for your reply. My apologies but I can't find the MS C++ requirement or the sever (2019 or 2016) for Running Crystal Reports runtime engine for .NET Framework 4 (32- bit) version 13.04.705. Does that correlate to a different name on the document. We are getting a "Report not opened error" on a 2019 server using this version of the runtime. Thank you.