Error Running Crystal Reports runtime engine for .NET FRamework 4 (32- bit)

[#1]

We had run the Error Running Crystal Reports runtime engine for .NET Framework 4 (32- bit) version 13.04.705 on a Windows 208 machine for a long time. We are now upgrading to 2019. We do not want to recompile our applications, but we get this error:System.Runtime.InteropServices.COMException: The document has not been opened. We have installed several versions of Microsoft Visual C++ . Is there a solution for this that does NOT require recompiling?

[Former Member]

Thanks for the reply. Will it work with Windows 2016 server? We use Citrix and the app itself works but when we submit a job it runs on the IIS sever which is 2019 and that is where we get the "Crystal was not opened" error.

Thanks.

[Former Member]

Is there a documentation grid on which versions are supported on which servers. I believe we are using Crystal Runtime for .NET VERSION 13.04.705 successfully on the Citrix servers which are 2016. Is this version supported on Windows 2016 servers? Thanks.