Error message'Hostname unknown'

[Former Member]

Hi,

I am trying to use use latest version of SAP GUI 720 with Windows 7 .

When I am connecting through Local Area Connection I am able to connet to the sap servers.

But when I am trying to connect through Internet via VPN it displays error

"""""hostname 'xxxx' unknown

Check your application server name

Do you want to see the detailed error desciption?

Yes/No """""

With same router string I am able to connect to SAP server through internet on Windows XP pro.

Not sure what is the issue

Kindly help.

With Best Regards,

[Former Member]

Forget about your laptop (Just to clarify), Enter below details to configure a SAP logon pad entry.

Description: Functionality of SAP System (Ex: Production)

Application server: IP address of SAP server (Ask your tech team/helpdesk) for this

System ID/SID: 3 character SAP System ID (Ex: PRO)

System number: 2 digit SAP instance number (Ex: 00)

If you have any helpdesk service, just contact them to add the logon pad entries.

Regards,

Nick Loy