Error Message form the Source System

[former_member267533]

hi all,

I'm facing problem with Caller 09 error every day when info package is executed in process chain. I just use repeat option in process chain for executing the info package step, I'm doing this for step every day. Please suggest me how to resolve these error permanently. Error massage is follows:

And also I tried :

But same problem for next day. Please give some solutions to resolve this error permanently

[Former Member]

Hi,

did you further check, was it because source system job got cancelled which is causing info package failure? or idoc issue?

[former_member267533]

Hi jyothi,

where we can find whether source system job cancelled are not.

[Former Member]

from infopackage menu -->Environment-->job overview-->source system

(or) from infopackage header status -->copy the request requ_****

goto source sytem -->sm37--> and prefix BI (ex : BIREQU_***) in job name and execute.

is this happening with only one info package? or all?

[former_member267533]

hi jyothi,

thank you for quick replay, I tried what you said, but I don't access to check source system. Is there any another way to resolve this error.

thanks & regards

Kumar

[Former Member]

Kumar,

if you don't have access to source system, you can reach out basis to help checking the job status.

if source job is failed, then you need to check what was the reason behind.

if source job is successful, then you have to check if there are any trfc's which got stuck (this is also in source system) .

between, is this is only info package which is failing? and since when? was there any recent changes done at data source level?