Error 6602 when loading large blobs

[former_member604454]

We are getting consistent 6602 errors at a site. It is loading large (3 to 10 megabyte) files. It is across a vpn to the server located in a different office. Everything is fine until you load the file. We have tried the solutions listed at http://devzone.advantagedatabase.com/dz/content.aspx?Key=17ℜfNo=070919-1945

How else can we fix this issue?

[michael_loop]

The knowledge base article you cite covers the most common causes for 6602 errors. What specific timeout and packet sizes did you try?

A packet trace may reveal the issue, but if you need help analyzing a trace, please open a support ticket.

Regards,

Mike Loop
Senior Support Engineer
SAP Product Support

[former_member604454]

We tried packet sizes down to 256 with timeouts up to 120 I believe. Our client is working on getting someone running a packet trace. Honestly that is over my head so if they don't know what they are looking for, I'll set up a ticket.

[former_member604454]

I'm running into this again at another location. Not loading large blobs. It's on new computers running Windows 10. Any known issues with Windows 10? Any direction on what I would do to get a helpful packet trace?

[former_member604454]

Also, I have confirmed with them that the error only occurs when our application has been idle for an extended period of time (during a meeting/overnight)

[former_member604454]

Never mind. They were letting their computers sleep. ADS just won't make it through a sleep, right?