EIM AdaptiveProcessingServer Running with Errors

[venkataramana_paidi]

Hi ,
 
I have installed DS & IS in my system . I have seen in the server status in the Central Configure Manager as EIM Adaptive Processing Server running with Errors. I have checked in the CMC it is showing like
 
 
Data Cleansing Advisor Service
The service did not start
This service has no configuration property.

 

Please help me how to resolve this issue.

Thanks & Regards,

Ramana.

[venkat_madireddi]

Hello Venkata Ramana,

  Please follow these steps and send me the log files for more information .

1. In CMC  -> Servers -> EIMAdaptiveProcessingServer -> properties

2. Set the log level to High for Tracelog service

3. Restart the EIMAdaptiveProcessingServer

4. Please send me the following glf files under <drive>:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\logging

          1.  aps_EIM_<hostnam>.EIMAdaptiveProcessingServer_DcaTrace_trace*.glf

           2. aps_EIM_IQI_DQT_000.EIMAdaptiveProcessingServer_trace*.glf

Thanks

Venkat Madireddi

[venkataramana_paidi]

Hi Venkat ,

Thanks for your support.

As per your instructions  I changed the trace level settings to high and restarted the EIMAdaptiveProcessing Server.  GLF files are generated in the logging . But I cannot attach the file  because of  not compatibility type  for attachments  and size of the log file more than 1 MB .

Could You please tell me the alternative to share the log files .

Thanks & Regards,

Ramana.

[venkat_madireddi]

Hi Ramana ,

    In aps_EIM_<hostnam>.EIMAdaptiveProcessingServer_DcaTrace_trace*.glf file , you should see debug trace information . Just put the trace information with today's date .

Thanks

Venkat

[venkataramana_paidi]

Hi Venkta,

I didn't see any DcatTrace_trace file  in the logging. I have found the below tracing files

aps_HANVIKASAI_WIN7.AdaptiveProcessingServer_trace.000001.glf

aps_HANVIKASAI_WIN7.EIMAdaptiveProcessingServer_trace.000002.glf

aps_HANVIKASAI_WIN7.EIMAdaptiveProcessingServer_trace.000003.glf

aps_HANVIKASAI_WIN7.EIMAdaptiveProcessingServer_trace.000004.glf

aps_HANVIKASAI_WIN7.EIMAdaptiveProcessingServer_trace.000005.glf

cms_HANVIKASAI_WIN7.CentralManagementServer_trace.000001.glf

jobserver_HANVIKASAI_WIN7.ISJobServer_MM.SchedulingService_CHILD0_trace.000001.glf

SIA_HANVIKASAI_WIN7_trace.000001.glf

SvcMgr_2408_2013_12_31_19_39_42_856_trace.glf

Please let me know which one I have to send  or  I have to change any settings to generate the log file that you mentioned in your post.

Thanks & Regards,

Ramana.

[venkat_madireddi]

Hi Ramana,

    If you are not seeing *DcaTrace_trace*.glf after updating the EIMAdaptiveProcessingServer tracelog to High ,  then send me the aps_HANVIKASAI_WIN7.EIMAdaptiveProcessingServer_trace.000005.glf file .

Thanks

Venkat

[venkataramana_paidi]

Hi Venkat ,

Please find the aps_HANVIKASAI_WIN7.EIMAdaptiveProcessingServer_trace.000005.glf file trace file attachment .

I am sending the file by making two parts because of attachment size restrictions .  I am attaching the file part 1.

Thanks & Regards,

Ramana.

aps_HANVIKASAI_WIN7.EIMAdaptiveProcessingServer_trace.000005_Part1.txt.zip

[venkataramana_paidi]

Hi Venkat ,

Please find the aps_HANVIKASAI_WIN7.EIMAdaptiveProcessingServer_trace.000005.glf file trace file attachment .

I am sending the file by making two parts because of attachment size restrictions .  I am attaching the file part 2.

Thanks & Regards,

Ramana.

aps_HANVIKASAI_WIN7.EIMAdaptiveProcessingServer_trace.000005_part2.txt.zip

[venkat_madireddi]

Hello Ramana ,

  I didn't find much information in trace log, can you confirm that you have set the tracelog service to High as discussed in earlier posts .

Also can check following  in your environment

1. In CMC --> Core Services --> Stop EIM Adaptive processing server

2. Right click EIM APS --> Select services and make sure Data Cleansing Advisor service is part of selected services on right side . If this DCA service is not selected , select and Restart the EIM APS.

If DCA Service is already selected , Go to Step 3.

3. Can check if the following folders and files are available in your SAP BusinessObjects Enterprise install area. 

<drive>:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\Data\DCA-SA

(and )

<drive>:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\Data\DCA-SA\Data

4.If all these files are available , Restart the EIM Adaptive processing server in CMC and then check the task manager and let me know if you see dbsrv12 process is running.

5. Is Information platform Services(BOE) installed on the same machine as IS ?  If so, are you using the default SQLAnywhere database for Information platform Services(BOE) repository ?

Thanks

Venkat

[venkataramana_paidi]

Hi Venkat,

Thanks for your reply .  DCA files are missing in the folder.

<drive>:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\Data\DCA-SA\Data

Please help me how to get those files .

Thanks & Regards,

Ramana.

[venkat_madireddi]

Hi Ramana,

  Can you check if DCA service is selected as part of EIMAPS

1. In CMC --> Core Services --> Stop EIM Adaptive processing server

2. Right click EIM APS --> Select services and make sure Data Cleansing Advisor service is part of selected services on right side . If this DCA service is not selected , select and Restart the EIM APS.

[Former Member]

Hi Venkat...

I am facing the same Issue and i checked all the steps which you have mentioned.only thing which i did not find is dbsrv12 process is not not running when i checked the task manager on my server...

Thanks for your help.

Raj