Does /conversations API even work?

Former Member · ‎2020 May 21

Hi!

Was anybody able to retrieve conversations via API? I am using URL https://api.cai.tools.sap/connect/v1/conversations and always getting no result:

{ "results": [], "message": "No conversations" }

kpnair · ‎2020 May 21

Hi danylo.smirnov,

Hope you have tested the chat bot once so that some messages are logged in Monitor section. 🙂

Yes you need to try as follows.

Please refer Showing conversation & Indexing conversation session.

Get the id from the result set and pass the conversation ID.

Regards,
Kannan