on ‎2007 Aug 02 7:05 AM
Hi,
I like to know the difference between the roles and rules from basic..
Pls do the needful.
Role is defined in the Organization Chart in PPOC txn. Several users can be assigned to that role. Whereas Rule is used to determine the Responsible agents for a task/work item.
Rgds,
AK
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Bluesky
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