Desktop Studio - Web Application - Timeout Error

[Former Member]

Plese guys, could you help me ?!

I have these two pages connected in the workflow, I manage to run the first (Fiscal), it works fine the login, but when it comes to get to the second page, (Home), it just throws an error.

[iamsyednadeem]

Hi There!

Can you expand the "Fiscal" under the workflow and check if everything is green (indicating all connections and declarations are fine). Also, check if any declaration used is not being set / found on the second page - I had a similar issue and the above 2 checks resolved it.

To be more specific, please share screenshot where you have declared the step 'Fiscal Principal Start' - it can help understand the error better..

Thanks,

Syed.

[Former Member]

Hey Syed, thank you for replying. So, I don't know why, everything was green before, but now, no matter what I do, Home is red, I've add domain, URL, nothing seems to work. But apart this, like I mentioned, before was green, so I think there's another problem. I'll share some screenshots.

first-page.png

[Former Member]

Second page.

[former_member651484]

Hi,

we do not see the criteria used to characterize the page.

Is there an item on this page that must exist?

When you look in the debugger in the Pages panel: Which pages appear in green, is the expected Home page recognized (in green?)

[former_member717738]

Try adding a wait event before navigating to the second page

[Former Member]

Right. What should I put in the Event parameter ?

[former_member717738]

Hi,

As I can clearly see the first page is being loaded and trying to navigate to second page after login, the bot is being timed out. So, you can add a wait until item exists on any declared item of the second page and then perform your actions. Timed out often happens because bot can't recognize the item. Check all the recognition criteria once too. After wait until becomes true, then continue your actions. This should solve your problem.

Thanks,

Thousif.

[Former Member]

Thank you so much Thousif, I'll try this solution. 🙂