CrystalReportViewer selects wrong printer using PrintOuputController dialog

[allan11]

My client has 2 EPSON LQ-310 printers named A and B installed on computer and reports are set to print on either printer which decided at runtime. Everything works fine if application directly print to printers using RAS API. However, when client first preview the report using CrystalReportViewer control and click print button, the printer select dialog will not set to desired printer A and always selects printer B.

I am using CRforVS SP32 SDK. Print mode of CrystalReportViewer control is set to PrintOutputController and saved printer in report is set to printer A. Report generation is followed to sample app RAS2010_printing.

I had looked through many Q&A and can't solve the problem. Please help.

[former_member11696]

Hi Allan,

Interesting, I don't see what you see.

Only thing I can suggest is try reinstalling the printer and recreate the 2 printers. I downloaded the 64 bit version from their website and installed the same printer as you are using on my Windows 10 PC.

Can you create a new report with just a "Hello World" in a text object and test to see if you get the same behaviour?

If you do then zip the report file and then add a .txt extension to the file and attach it to the post and I'll test your report.

Don