CrystalReportViewer selects wrong printer using PrintOuputController dialog

[allan11]

My client has 2 EPSON LQ-310 printers named A and B installed on computer and reports are set to print on either printer which decided at runtime. Everything works fine if application directly print to printers using RAS API. However, when client first preview the report using CrystalReportViewer control and click print button, the printer select dialog will not set to desired printer A and always selects printer B.

I am using CRforVS SP32 SDK. Print mode of CrystalReportViewer control is set to PrintOutputController and saved printer in report is set to printer A. Report generation is followed to sample app RAS2010_printing.

I had looked through many Q&A and can't solve the problem. Please help.

[former_member11696]

In the Print dialog box you'll see 2 properties, one is the Saved Printer name and the other is the Saved Paper size.

If the Printer is not installed then you will get the Save Printer not found message.

Install the printer on the WEB server, then it should work.

Same for your PC, install the printer, same name as in the dialog box in CR when selecting the printer.