Crystal Reports Runtime Fonts Issue

[#1]

Hello everybody,

I encounter an issue with some specific fonts that are all installed in the c:\windows\fonts :

• I perfectly see the fonts in the CR2020 IDE and i'm free to choose them without any errors.
• When I start the PDF export functionnality in the IDE, it works as a charm, my fonts are exported in the pdf file.
• When I execute the same PDF export via the CR runtime 13.0.4000.0, all the fonts are replaced by the default fallback font : Arial
• The runtime is executed by a self made API coded in .NET 4.8 and compiled in AMD64. It runs on a windows server 2019 64bits

Is there a known issue and can someone could help me to troubleshoot?

[former_member11696]

Hi Tristan,

Fonts a tricky in Windows and CR. When you install a font class Windows can sometimes attach it to another font class, which could be why TNR is causing CR to crash.

Within the font is a collection of Glyphs, this is where/what CR will use, and sometimes the way the Font makers design and build the fonts can cause CR to have issues with them.

Also, I would need the complete trace, what you posted is only part of it. I need to see what is leading up to those lines...

PS - sent you a message to get the report and font. If it is an issue I can send them to R&D to look into.