Crystal Reports Runtime Fonts Issue

[#1]

Hello everybody,

I encounter an issue with some specific fonts that are all installed in the c:\windows\fonts :

• I perfectly see the fonts in the CR2020 IDE and i'm free to choose them without any errors.
• When I start the PDF export functionnality in the IDE, it works as a charm, my fonts are exported in the pdf file.
• When I execute the same PDF export via the CR runtime 13.0.4000.0, all the fonts are replaced by the default fallback font : Arial
• The runtime is executed by a self made API coded in .NET 4.8 and compiled in AMD64. It runs on a windows server 2019 64bits

Is there a known issue and can someone could help me to troubleshoot?

[tristan-rey9]

Hi Don,

They are True Type fonts. Is there some trouble with font's embeddability attribute ? What should it be ?
For instance, they are "installable" as TNR, Arial and other basic fonts are "editable", but Century Gothic is "installable" too and works well when we put it in the report.
If it was a real font issue, it shouldn't work both in the IDE and via the runtime, no ?
We execute the IDE and the Application with the same Windows user who has admin rights.