Crystal Reports Runtime Fonts Issue

[#1]

Hello everybody,

I encounter an issue with some specific fonts that are all installed in the c:\windows\fonts :

• I perfectly see the fonts in the CR2020 IDE and i'm free to choose them without any errors.
• When I start the PDF export functionnality in the IDE, it works as a charm, my fonts are exported in the pdf file.
• When I execute the same PDF export via the CR runtime 13.0.4000.0, all the fonts are replaced by the default fallback font : Arial
• The runtime is executed by a self made API coded in .NET 4.8 and compiled in AMD64. It runs on a windows server 2019 64bits

Is there a known issue and can someone could help me to troubleshoot?

[former_member11696]

Hi Tristan,

First 13.0.4000.0 is the Framework version, in Programs and features it should have a specific version, 13.0.31.4010 for example.

CR fully supports licensed fonts but if they are licensed then we can't include them in the export, due to licensing.

If you export to PDF in CR DEsigner does it work?

Try right clicking on your app and select Run As Administrator.

Could also be when you installed the fonts it was under a user name and not the Admin account. Users won't give permissions for others to access the font file.

If you export it to Word do you see them in your app or Crystal?

Don