Creating Restricted Helpdesk Role

[#1]

I am trying to create a helpdesk role in the portal that will only allow the helpdesk to reset password and unlock an id.

I am almost there. I created a new role then linked the sap provided workset "delegated user Administration".

I then removed all except search, previous search results, and locked users.

The problem is, the results pages still have a delete button, copy to new, and the edit page allows the helpdesk to edit all of the user's info.

How can I remove unwanted buttons? And when in the edit screen they click the pencil (we don't use the automatic password reset) to reassign a new password, all of the user fields are displayed. How can I edit that page to only provide the password fields?

Thanks.

Nicole

[Former Member]

Thank you - this points us in the direction needed to resolve issue. We are testing now.

[detlev_beutner]

Hi Nicole,

See - discussed there are the possibilities to define a permission set for UME actions. Maybe that would be the best solution, as you could/should use the standard UIs for your concerns. The alternative I suggested was based on the "old" UserAdmin user interfaces (not WD). A third way would be to develop a small applications for your needs - as this is not ver mighty, it should'n be a big problem / task...

Hope it helps

Detlev