Code 128 Barcode Shrinks when using SAP Crystal Reports Runtime

[former_member1367280]

I am using Crystal Reports 2020 Support Pack 1 (Version 14.3.1.3701) to design reports. The reports are run using SAP Crystal Reports Runtime (64 bit) (Version: 13.0.18.2192). The reports include a Code 128 barcode provided by IDAutomation. The fonts are installed on both the client PC and the server that runs the reports using the Runtime.

The fonts preview perfectly in the preview mode in both the Crystal Designer and when run using the Runtime. The fonts export perfectly to a PDF using the Export feature in the Crystal Designer, but when exported from the Runtime they shrink or totally disappear. I've tried different font sizes, but nothing works.

I've seen recommendations for changing Registry settings, but:

1. It is not clear if these settings need to be changed on the individual client PCs or the server that executes the Runtime.

2. The settings differ based on the version of Crystal Designer / Crystal Runtime, and I don't see anything that is associated with Crystal Reports Designer 2020 or Crystal Reports Runtime.

[ido_millet]

If you want to avoid the font issues, you can use a Crystal Reports UFL (User Function Library) to generate the barcodes as images rather than as text. Ken Hamady maintains a list of 3rd-party UFLs here.

Here is a description of how my CUT Light UFL generates barcodes as images in Crystal Reports.

[jeffreymergler]

Hi Ido, thanks for the information. I'm helping Wayne (the OP) work on this problem. It appears that your cut light product can display a product lot no as a code 139 barcode, right? More tech: this UFL would be deployed on a Windows Server hosting our ASP.NET web application which uses the CR runtime v13.0.33 to print and preview Crystal Reports (our current report displays the barcode but once its printed to PDF the barcode is lost). If you're confident your product can do this, I will purchase licenses today.

Thanks, Jeff