Code 128 Barcode Shrinks when using SAP Crystal Reports Runtime

[former_member1367280]

I am using Crystal Reports 2020 Support Pack 1 (Version 14.3.1.3701) to design reports. The reports are run using SAP Crystal Reports Runtime (64 bit) (Version: 13.0.18.2192). The reports include a Code 128 barcode provided by IDAutomation. The fonts are installed on both the client PC and the server that runs the reports using the Runtime.

The fonts preview perfectly in the preview mode in both the Crystal Designer and when run using the Runtime. The fonts export perfectly to a PDF using the Export feature in the Crystal Designer, but when exported from the Runtime they shrink or totally disappear. I've tried different font sizes, but nothing works.

I've seen recommendations for changing Registry settings, but:

1. It is not clear if these settings need to be changed on the individual client PCs or the server that executes the Runtime.

2. The settings differ based on the version of Crystal Designer / Crystal Runtime, and I don't see anything that is associated with Crystal Reports Designer 2020 or Crystal Reports Runtime.

[former_member1367280]

Thank for the suggestions Dell & Don.

Unfortunately, there's no change in the export to PDF when run from the Runtime. It still shrinks or disappears.

I saw a workaround that accomplishes the task, but it is not as quick and clean as the PDF export. What DOES work is to export it to an RTF and open the file in Word and then print the labels with the barcode from there. Not an elegant solution, but it works.

I'll continue to see if there's any other settings or upgrades to software that might address this annoyance.