Code 128 Barcode Shrinks when using SAP Crystal Reports Runtime

[former_member1367280]

I am using Crystal Reports 2020 Support Pack 1 (Version 14.3.1.3701) to design reports. The reports are run using SAP Crystal Reports Runtime (64 bit) (Version: 13.0.18.2192). The reports include a Code 128 barcode provided by IDAutomation. The fonts are installed on both the client PC and the server that runs the reports using the Runtime.

The fonts preview perfectly in the preview mode in both the Crystal Designer and when run using the Runtime. The fonts export perfectly to a PDF using the Export feature in the Crystal Designer, but when exported from the Runtime they shrink or totally disappear. I've tried different font sizes, but nothing works.

I've seen recommendations for changing Registry settings, but:

1. It is not clear if these settings need to be changed on the individual client PCs or the server that executes the Runtime.

2. The settings differ based on the version of Crystal Designer / Crystal Runtime, and I don't see anything that is associated with Crystal Reports Designer 2020 or Crystal Reports Runtime.

[jeffreymergler · Accepted solution]

On behalf of the OP, I just wanted to state that we ended up using a UFL from Millet CUT Light called uFLBBarcode128 to make the label work as desired. It was inexpensive and the support from Millet Software was great and way easier than experimenting with registry entries as we'll need to repeat this on several production servers later. Highly recommend Millet Software going forward.