CCMS Agents availability

[Former Member]

Hi All,

ccms agent availability is showing 0% after rebooting the remote system for winter time change.

agent connection test is successful and work directory is accessible in rz21. looks like agent is not able to talk to central system. any troubleshooting steps?

the error in "sapstartsrv.log" is

CCMS agent initialization for instance type ABAP: return code 0.

CCMS agent start: return code 411.

Thanks,

Ranjith

[Former Member]

Hi ,

We have faced the same issue , in which agent service was not restarting.

try with this

1. Rename agent.lock file under CCMS directory .

2. Clear shared memory thorugh -initshm command.

3. Start the service.

Issue will get resolved.

Br, Vaibhav

[bin_sun]

2248316 - Integrated CCMS agent stops pushing data to CEN

This KBA may be helpful.