Cannot recognize the PDF content - Document Information Extraction

[former_member802816]

Hi Experts,

We are using Document Information Extraction to get information from PDF, the Item No can be recognized several months ago, but recently failed... how to handle this issue? is there any chance to train this service to improve the recognition accuracy????

the value is 2, but it shows "q" when annotated for the template

and some others cannot be recognized

Best Regards,

Gary

[tomasz_janasz]

Hi Gary,

I think we need to check it in more detail. Can you create a support ticket for that for the following component: CA-ML-BDP. Please attach the sample documents and the exported template-zip. Thank you.

Regards,

Tomasz (PM)

[tomasz_janasz]

Hi Gary,

we received the ticket. We will process it accordingly and will get back to you via the ticketing tool.

Regards,
Tomasz

[former_member802816]

Hi Tomasz,

Great, Thanks for supporting.

Best Regards,

Gary